General Counselling Services
The department for integration (Fachstelle Gesellschaft) is a central advisory service for immigrants. Staff answer questions regarding everyday life in Switzerland and help find specialised advisory services. In addition, they help find suitable German classes and integration programmes. Consultations in various languages (via telephone or in person) can be arranged on request. Unscheduled visitors can obtain basic information and if necessary, schedule an appointment. Information and consultations are free of charge. In addition, there are some services that offer consultations in certain foreign languages. The department for integration provides contact information for these services. Immigrant associations are a good source of primary information provided in one's own language.